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Terms & Condition

RENTAL AGREEMENT

This rental agreement made between —(hereinafter called “Client”) and ATL Rentals |  (hereinafter called “ATL Rentals

I. Client agrees to use all rental property in a careful and proper manner, and return property in the same condition as when received. Client agrees to assume all risk of loss and of damage to rental property from any cause whatsoever. ATL Rentals | will not be liable to Client for any loss or damage caused directly or indirectly by the rental property and rental service, by any inadequacy thereof, or defects therein.

II. Client will indemnify ATL Rentals |  against any claim, action, damages and liability including attorney’s fees arising or connected with Clients use and possession of the rental property or Clients use of our rental service.

PAYMENT TERMS

I. ATL Rentals |  requires a non-refundable 25% retainer and signed contract and signed credit card authorization form prior to processing of each order. Additional payments can be made towards the balance at any time. Any remaining balance is due 30 days prior to your event date. You can however, make additional payments at anytime. We accept cash, check, or credit card. All credit card transactions are subject to a 4% processing fee. All returned checks are subject to a $35.00 returned check fee. Please make checks payable to: ATL Rentals | .

III. A 100% non-refundable retainer is required for all custom orders.

IV. Client will be responsible for all costs incurred by ATL Rentals |  due to Client’s ordering errors; such as, incorrect date of usage, color, quantity or size.

V. In consideration for agreed upon deposit, ATL Rentals |  will exclusively reserve agreed upon rentals on agreed upon event date for use of Client.

VI. Upon return of the signed Rental Agreement and Credit Card Authorization Form, a preauthorization charge in the amount of $1.00 will be charged to the credit card listed on file.

VII. The card utilized to remit payment(s) will be securely stored on file to be charged (unless another card is given) for any additional rentals, services. Final balances, and/or damaged/missing items in accordance with the rental agreement.

VIII. Renter authorizes that ATL Rentals may charge renters card on file at any time for any of the reasons listed in the rental agreement. Renter further authorizes ATL Rentals to charge card on file for any late fees, loss, or damages to equipment without further contact.

IX. Renter understands that all orders are subject to a final audit. Renter authorizes any additional charges found through audit to be charged to the method used (or additional method provided) at the time of the reservation, rental, or return without further authorization.

DYE LOTS

In the event additional linens / fabrics are ordered to existing stock a slight color variation may occur due to different dye lots from fabric wholesalers. This shall not be considered a breach of this Agreement.

 

CANCELLATIONS AND CHANGES

I. Changes in items rented or quantity of items rented can be made thirty (30) days prior to the events. Any changes in quantity or items are subject to availability. The non-refundable retainer secures rental property for each item listed on the invoice; therefore, once a retainer is paid, a decrease in quantity will result in forfeiture of the payment for that item, but will be noted for setup.

II. Client acknowledges that the rental item quantities on the original paid invoice cannot be decreased. Be sure to select quantities that are within reason to your overall guest count. Should you need to decrease, a decrease in quantity will result in forfeiture of the payment for that item, but will be noted for setup.

III. Client will confirm final quantities with ATL Rentals |  at least thirty (30) days prior to event. In the event the head count increases after this date, an adjustment can be made based on availability of the inventory. Should additional rental items need to be ordered, a rush fee will be assessed based on the additional items needed and timeframe.

IV. In the unfortunate case a cancellation of the event covered in this contract, all funds paid to ATL Rentals |  will be forfeited and non-refundable. If cancellation occurs within the six (6) weeks prior to the event, full rental charges will apply and all unpaid amounts will be immediately due in full. Client agrees that such amounts will be charged to the card on file. Any such cancellation must be made known to ATL Rentals |  in writing at the time of cancellation.

REPLACEMENT CHARGES FOR LINEN ITEMS

In the event rental property is not returned or is returned in a torn, burned, broken or otherwise permanently damaged condition, Client will be charged a replacement cost equal to three (3) times the rental rate, in addition to the original rental charge for each tablecloth, overlay, skirt, napkin, chair cover, sash and any other materials rented by Client. Client agrees to pay these charges upon receipt of the replacement billing. All charges will be billed to the Client’s credit card on file.

REPLACEMENT CHARGES FOR CENTERPIECES, DÉCOR, GLASS & CHARGERS

In the event the centerpieces or decor is not returned or is returned in a broken or otherwise permanently damaged condition, Client will be charged a replacement cost equal to three (3) times the rental rate, in addition to the original rental charge for each centerpiece and any other breakable materials rented by Client.

For chargers the replacement costs are $15 – $25 per charger.

Client agrees to pay these charges upon receipt of the replacement billing. All charges will be billed to the Client’s credit card on file.

REPLACEMENT CHARGES FOR CHINA, GLASSWARE & FLATWARE  

In the event rental property is not returned or is returned in a broken or otherwise permanently damaged condition, Client will be charged a replacement cost of:

Specialty Flatware (not including silver) – $6.50 per piece

Standard Silver – $2.50 per piece

Standard Glassware – $2.50 per item

Specialty China – $3.50 per item

Standard China – $2.00 per item

Client agrees to pay these charges upon receipt of the replacement billing. All charges will be billed to the Client’s credit card on file.

REPLACEMENT CHARGES FOR CHAIRS, TABLES & FURNITURE

In the event rental property is not returned or is returned in a broken or otherwise permanently damaged condition, Client will be charged a replacement cost of:

Specialty Chairs – $150.00

Throne Chairs – $825.00

Furniture – $200.00 – $1,000

Specialty Tables – $300 – $1500

I. Lost or damaged rental items are property of ATL Rentals | . Client agrees that ATL Rentals |  retains ownership of damaged items and payment of replacement charges is not a purchase by Client of the damaged items.

II. All orders are counted prior to delivery, at the delivery site, upon completion of installation, at the site during pick-up and also once the order has been returned to our showroom. In the event of damage or shortages, you will be notified by ATL Rentals |  within five (5) business days following the pick-up/return date. It is the Client’s responsibility to return shortages to ATL Rentals |  within 48 hours of notification. If items are not returned, replacement charges will be processed (as defined above).

** All candles must be contained. Linens returned with wax are nearly always permanently damaged. Snuff (don’t blow) out candle and refrain from bumping table with liquid wax.

DAMAGE WAIVER

I. An optional non-refundable damage waiver fee of 10% of the rental item total will be added to each rental order.

II. The damage waiver fee covers charges for incidental losses/breakage; such as missing or broken items listed as china, glassware, flatware, napkins or napkin rings. It also covers charges for repairable damage on Rental Items listed as napkins, linens, sashes or runners. The damage waiver is not insurance. Gross damage, misuse, theft, vandalism, negligence or large losses are not covered by damage waiver. Tables, Chairs, Furniture, Staging, Draping, Decor, Centerpieces and any other Misc Rental Items are subject to full replacement cost.

III. If you opt out the damage waiver, you must do so in writing via email with the understanding that any missing items or damages rental will be charged at their full replacement cost. (See general replacement costs above)

IV. Should the total amount of damage/loss to the rental items exceed the amount paid, Renter will be responsible for the difference.

DELIVERY & SET-UP

I. A non-refundable setup/install service charge of 20%- 25% of the total rental contract is included. Should the venue require use of stairs and or an elevator to access the event space, an additional fee will be assessed based on the difficulty and accessibility. An additional same day / late night fee will be assessed on all invoices where ATL Rentals is required to come back to remove items the same day they are delivered. This fee can be waived if next business day pick up is allowed and under the same pick up time frame as listed above.

II. Delivery service ranges from $125 – $150 depending on location. Locations outside of standard delivery areas are subject to increased delivery rates.

III. You will be contacted the week prior to your event via email to obtain your event day details. We do not solidify delivery times until the week of your event and until this from is received from Client.

IV. It is the Clients responsibility to provide ATL Rentals |  with a floor plan one week prior to delivery should there be any details needed to be aware of such as count per table, or specific placement of rental items. It is the Clients responsibility to have a representative of their choice on site during setup to verify items match the counts on their contract. Otherwise all items will be verified and documented by our staff.

V. ATL RENTALS staff will execute setup based on floor plan, timeline and/or details provided by Client or Clients planner prior to the event. ATL RENTALS will not be responsible to any changes made to said design after execution. Once delivery and/or setup services are complete, the rental items will be the sole responsibility of the Client until pick-up/return. Any loss which occurs between delivery and/or setup and return and/or pick-up will be the sole responsibility of the Client. ATL Rentals |  will not be liable for any movement of the items or changes made after the delivery and/or setup services are complete.

VI. A standard three hour time frame for delivery and set-up is required for any event booked with ATL Rentals | . A standard two hour time frame for pick-up and breakdown is required for any event booked with ATL Rentals | . ***Any adjustment to times will be determined by ATL RENTALS staff based on distance, venue accessibility, multiple vendors in same space, and set-up details.

VII. Drop Off / Room Flip Waiting times: Our staff will arrive during the times agreed upon by Client and ATL RENTALS. Should any of our staff members have to wait for guest to leave tables, table to be cleared or to be let in a building, Client will be charged $25 per hour, per staff member. Room flip fees are based on the duties we need to perform starting at $200.

VIII. Pick-ups taking place after 11 p.m. will be charged $250 or 10% of the rental total, whichever is greater. After-hours pick-up fees are in addition to the standard delivery fee.

Items that require assembly such as stages, dance floors, lounge furniture, and elegant furniture include set-up and tear-down in the rental fee.

SPECIAL SET UP NOTATIONS

I. ATL Rentals is not responsible for lighting any candles. Unless otherwise agreed upon

II. ATL Rentals does provide bussing or table clearing services at additional cost. If bussing service is not used client is responsible for making sure all chargers, napkins, drinkware, flatware , china, favors or floral elements are removed from the table at the time of pick up.

CLIENT PICK UPS

I. Pickups are allowed under the discretion of ATL Rentals | . If a pickup of your order is allowed, times will be determined by ATL RENTALS the week of the event. All items will be arranged to be picked up the day before the event. All items need to be returned no later than the following Monday by 2pm unless otherwise agreed upon by Client and ATL RENTALS. A late fee of $50.00 per day will be charged to Client for all items returned after the agreed upon time.

II. All items picked up must be returned in the same packaging they were received in. All linens are to be returned in the laundry bag given at time of pick up. Should any items be soiled or moist, Client agrees allow the items to dry out before bagging. Mildew is the number one cause of permanent damage to linens.

III. The vehicle rentals are picked up in must be of adequate size to accommodate the items in a secure and safe manner. If your order consists of large items such as Specialty chairs or furniture items, and enclosed truck will be required along with proper equipment to secure the items. Equipment will be discussed with Client and ATL RENTALS prior to pick up. Upon pick up, if ATL RENTALS determines the items are unsafe to travel or will risk damage, the rental items will not be released to Client. ATL RENTALS will not always have staff onsite to assist with loading and unloading. Please have the proper amount of manpower at pick up.

LINEN & TABLEWARE CARE INSTRUCTIONS

I. All linens must be free of food and debris and laid to dry before placed in linen bags. DO NOT place wet item in any bags (especially plastic) or they will mildew.

II. Rental Items Used for Food or Drink Consumption MUST be Rinsed & Free of Food Upon Return/Pick Up to Avoid Additional Cleaning Fees.

Flatware & Plates Rinsed and Placed in Same Crate Delivered In

Glasses Placed Upside-Down in the Crate

III. All crates delivered to an event must be returned or a replacement fee will be charged.